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1 Evaluation of Nursing Manpower Allocation in a Nursing Home 陳春希;蔡文正;張緯杰The Journal of Nursing Research15卷1期2007/03台灣33-42
2 Adoption and Adoption Continuance of Online Banking 余強生電子商務學報10卷4期2008/12台灣1067-1106
3 Determine the Demand of Professional Development for Culinary Arts Faculties: Aligning Industry Needs and Educational Preparation 林秀薰(Hsiu-Hsun Lin);程玉潔(Yuh-Jye Cherng)餐旅暨家政學刊3卷2期2006/06台灣221-239
4 Patient Relationship Management Models for Hospitals 江季芸建國科大學報24卷4期2005/07台灣71-88
5 Effects of a Nursing Model for Hospice Care on Improving Crief Response of Cancer Patients in a Ceneral Hospital 李選;汪秀怜;廖美南;蕭琪護理研究5卷1期1997/02台灣6-18
6 Implementation of Container Security in Northern America Area 張志清(Chih-Ching Chang);鄭夙君(Nora Suh-Jiun Jeng);劉詩宗(Shy-Tzong Liou)航運季刊19卷2期2010/06台灣77-97
7 Customer Satisfaction in Medical Service Encounters-A Comparison between Obstetrics and Gynecology Patients and General Medical Patients 張景盛;翁慧卿;張心馨;徐村和The Journal of Nursing Research14卷1期2006/03台灣9-23
8 An Analytical Approach Integrating Competitor Analysis and Customer's Choice Decision for Improving Hotel Service Quality 李一民觀光研究學報1卷4期 1995/12台灣54-66
9 The Exploration of Constructing Public Service Quality Evaluation Indicators 傅彥凱中華技術學院學報37期 2007/12台灣201-213
10 A Multi-Ethnic Comparison of Perceptions of Forest Recreation Service Quality 李介祿(Chieh-Lu Li);James D. Absher;Harry C. Zinn;Alan R. Graefe;Garry E. Chick觀光休閒學報15卷3期2009/12台灣213-238
11 Antecedences and Consequences of e-Service Quality across Industry Sectors 祝道松(Dauw-Song Zhu);林志德(Chih-Te Lin);蘇鈺玲(Yu-Ling Su)聯大學報6卷2期2009/12台灣307-322
12 The Impacts of Service Quality and Computing Satisfaction on Loyalty in Online Shopping 劉宗哲;郭嶷電子商務學報11卷3期2009/09台灣639-672
13 Developing an Approach for Service Quality Improvement by Integrating Lean and Six Sigma 張哲明明新學報34卷2期2008/08台灣161-181
14 Establishing a Sports Sponsorship Service Quality Assessment Model 邵于玲大專體育學刊8卷2期 2006/06台灣67-76
15 Customer Satisfaction in the Chain Convenience Store Industry: The Role of Store Image and Service Quality 許正芳行銷評論4卷1期 2007/03台灣19-39
16 The Relationship Study of Product Factors, Service Factors, and Residence Area with Department Store Patronage 魏志雄文大商管學報12卷2期 2007/12台灣95-127
17 Monitoring Field Performance of Emergency Medical Service in the Tainan Region 蔡明哲;紀志賢;李欣玲;莊佳璋;王世敏;蔡良敏中華民國急救加護醫學會雜誌11卷1期2000/03台灣16-21
18 Improving the Service Quality of Household Registry of Taipei: An Application of PZB Model in the Public Sector 傅彥凱中華技術學院學報36期2007/06台灣115-127
19 Public Perception Regarding EMS in Taiwan 張新;楊久滕;許智偉;黃彥達;胡勝川慈濟醫學雜誌17卷3期2005/06台灣163-168
20 The Relationships among Service Quality, Relationship Quality, and Customer Loyalty: An Empirical Study of Internet Banking in Taiwan 周文賢;游信益企業管理學報65期2005/06台灣31-59
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